Customer Service Form – Edfinancial Services

Use the menu below to select a topic. Ask us a question or send us your feedback so we can accommodate your needs.

To ensure a timely response to your account inquiries, please provide your account number and date of birth. If you would like to upload documents, to do so securely, please visit your online account.

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Due to unprecedented high call and email volume, we are experiencing longer than expected wait times. At any time, you may view information in your online account.

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Please note: The privacy and security of your personal information is important to us. Our process uses HTTPS (TLS/SSL) to encrypt your sensitive information (such as account number) on our email form. Edfinancial follows the National Institute of Standards and Technology (NIST) guidelines to protect personal information.

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